For today’s online retailers, taking orders can be a time-consuming and error-prone process that can put a significant strain on administrative staff and negatively impact customer service.  But, with Ficstar’s robust online order processing solution, e-commerce companies can take, process, and track online orders more efficiently, accurately, and cost-effectively than ever before.

Unlike traditional shopping cart software that lacks integration with Web shops, and still requires significant time and effort to complete orders, Ficstar’s solution completely automates end-to-end order placement and fulfillment.  As a result, it eliminates time-consuming manual “cut and paste”-type activities, dramatically reduces cost-per-order, and ensure higher levels of customer satisfaction through faster order delivery.

Our dynamic technology scans Web pages and email for orders, instantly capturing the details and saving them into formats such as spreadsheets or database files that can be easily printed to shipping labels, or rapidly imported into commonly-used order fulfillment applications.  So, e-commerce companies can:

• Provide prompt and convenient customer service
• Improve staff productivity
• Increase the speed and accuracy of order processing
• Decrease related costs and boost profitability
• Automatically send order and shipping confirmations to customers
• Track order, payment, and shipping status in real-time